How can I cancel my order? – Glamour Mirrors

To cancel your order you must follow our returns policy which is inline with our T&C's

You have 14 days from receiving your goods to decide if you wish to keep your order. Where you have ordered more than one item the 14 days runs from the last item being delivered.

If you change your mind before delivery of the item(s), please contact us. Depending on whether your order has been processed will determine if your order can be cancelled before it is dispatched.

You have the right to cancel at any time from the moment you place your online order up to 14 days from the day you receive your goods. This is sometimes referred to as a ‘cooling-off period’.

You then have a further 14 days from the date you started the returns process to return the goods. If the goods are sent after the 14 days return window, we will not accept the returns request and we will not be able to issue a refund.

You can only start a change of mind process online at: https://returns.glamourmirrors.co.uk/

Statutory Rights
Return period	14 days
Refund of costs of sending the item back to us if defective, damaged, or incorrect item?	Yes
Refund of costs of sending the item back to us if cancellation/change or mind?	No
Refund of original delivery costs if defective?	Yes